Serviceline
 

Serviceline means safety and continuity in the operation to the SAP applications of our customers.

As an essential component of our consulting approach we offer you support after the SAP Going-Live. The serviceline is for you like a 2nd level-support for the handling of small requirements and hotline-calls.

 

We guarantee corresponding response and times for finishing calls. We take over the complete system maintenance and further development for you in another stage of expansion with the life-cycle support-agreement.  

 

Your advantage at a glance::

  • quick and reliable support at appearing at short notice

  • direct access to consultants by online integration and periodical reporting about single performances

  • high consulting competence by experts with industry-specific and module competence

  • inclusion of specialists and development know-how adapted to the needs

  • Cost reduction by avoidance of time for travelling costs/at online access

 

With pleasure our key account managers are at your disposal as a contact person for a serviceline or life-cycle-support agreement.

 

You use the serviceline call to notify your request.